FrontRange Solutions Inc. - CRM Application and Service Management Software

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GoldMine User Groups

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Webinar - 7/30/2008

How will ITSM+Enteo make me an IT Hero?

11:00AM - 12:00PM PST

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Latest News & Events

EMPLOYEE ENTHUSIASM FOR NEW SOFTWARE DOWNLOADS TESTS CORPORATE IT BEST PRACTICES: Company help desks face challenges managing compliance and support risks of unauthorized downloads; FRONTRANGE SOLUTIONS RECOGNIZES OUTSTANDING GLOBAL PARTNERS: IT Service Management and CRM channel honored for top performance and commitment to exceed customer expectations, solve business problems; FRONTRANGE SOLUTIONS NAMED AN ISM TOP 15 CRM AWARD WINNER FOR THE EIGHTH TIME: Goldmine Enterprise Edition selected as a 2008 Top 15 CRM Software Solution in the SMB category; FRONTRANGE SOLUTIONS ACQUIRES CENTENNIAL SOFTWARE: FrontRange strengthens Service Management, Help Desk and Client Lifecycle portfolio with market-leading Asset Discovery, License Management and Endpoint Security solutions; FRONTRANGE SOLUTIONS RECEIVES 2008 CRM EXCELLENCE AWARD FROM CUSTOMER INTERACTION SOLUTIONS MAGAZINE: GoldMine Premium Edition and FrontRange Voice honored with prestigious industry award for leadership in customer relationship management; EASTERN INSTRUMENTATION SALES REPS LAND MORE BUSINESS WITH FRONTRANGE SOLUTIONS GOLDMINE PREMIUM EDITION: More time for face-to-face meetings, less paperwork drive sales growth for engineering products; FRONTRANGE SOLUTIONS GOLDMINE® CORPORATE EDITION IMPROVES DECISION MAKING FOR INSURANCE COMPANIES: CRM solution provides configurable automated database, streamlines sales process, increases memberships and improves efficiencies; FRONTRANGE SOLUTIONS LAUNCHES NEXT-GENERATION SERVICE AND SUPPORT SOLUTIONS: Integration of PC Lifecycle Management and Help Desk Empowers IT to Deliver Improved and Accelerated Service; ENSYNCH RELIES ON FRONTRANGE SERVICE MANAGEMENT SOLUTIONS SOFTWARE TO MEET SERVICE-LEVEL COMMITMENTS: IT Service Management software delivers customizable, ITIL-compatible platform that reduces problem resolution times and improves service quality; FRONTRANGE SOLUTIONS ANNOUNCES GOLDMINE® MOBILE EDITION VERSION 3.0 AVAILABILITY: Application allows BlackBerry devices to serve as converged CRM business tools; CeBIT 2008: FrontRange Solutions Presents First Integrated IT Service and PC Lifecycle Management: IT service management Specialists present consolidated portfolio of solutions that bring added value to customers’ business; FrontRange Solutions Introduces Virtual Community for Customers and Partners to Share Experiences: FrontRange Connect online networking forum goes live, offering members real-time access to product forums, content experts and interaction with FrontRange community members;

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Products & Services from FrontRange Solutions

Help Desk

IT Service Management

VoIP

Client Lifecycle

CRM

SERVICE & SUPPORT

Powerful tools to manage
customer interactions

HEAT delivers help desk and request tracking that you can have up and running quickly, giving you a rich feature set without excessive training demands. HEAT is an effective solution for any size company, in any vertical, and is the best-in-class solution for small to mid-sized organizations. HEAT's modular structure and comprehensive features let you choose just the system capabilities you need, saving costs and reducing complexity.

SERVICE
MANAGEMENT

Next Gen ITSM

FrontRange ITSM is a customizable, cost-effective IT management solution empowering world-class service and management. Each module can stand alone or efficiently integrate with the others. Built specifically for small to mid-sized organizations and geographically distributed enterprises, ITSM incorporates ITIL® best practices, bringing together the best in management practices with the best in technology.

COMMUNICATIONS
MANAGEMENT

Powerful tools to give
your business voice

FrontRange Voice — the foundation for a cost-effective, customer-pleasing communications strategy, whether you manage a single office, direct a global workgroup, or manage a call center for a large, distributed enterprise. Replace expensive and limited proprietary telephony hardware with standards-based software solutions that optimize equipment choices, deploy rapidly, integrate seamlessly, and easily align with changing business processes, demand, and staffing. Increase service levels and productivity, while lowering costs.

CUSTOMER RELATIONSHIP MANAGEMENT

Powerful tools to manage
customer interactions

GoldMine Enterprise – the latest CRM solution from FrontRange's award-winning GoldMine product line. GoldMine Enterprise is designed for the business that wants its CRM to add significant value, not just automate sales calls. These businesses look for CRM to create value through increased agility, higher success ratios, and integration of data from disparate points in the organization.

IT WORKPLACE AUTOMATION

Management Solutions for
Thin and Rich Clients

Enteo – Centralized management of software, hardware, and users creates advantages that no company wishes to miss out on. enteo Software has, through constant innovation, repeatedly raised the market standards for Client Lifecycle Management and today is considered one of the leading providers in this area.